Bill Pay

Bill Pay

Norman Regional Health System is proud to offer patients an easy, time-saving way to pay their bills. Bills can now be paid online 24 hours a day, seven days a week with a credit card.

Any patient wanting to make a credit card payment using a Health Savings Account should call (405) 307-1300.

Our site is secure, and both your credit card information and patient information are protected. If you have any questions about your hospital bill or the online bill pay service, please call Norman Regional’s Patient Financial Services Department at 1-855-329-1834 or email at pfs@nrh-ok.com.

Understanding Healthcare Prices

To gain a greater understanding of healthcare prices please check out the
HFMA Consumers Guide to Healthcare Prices
(PDF)
.

FAQ

Here are a few answers to our most frequently asked questions:

Q. How do I pay my hospital bill?

  • A. Norman Regional offers several ways to pay your bill. These include 
    Mailing your bill with enclosed check or credit card information. 
    Mail to: 
    Norman Regional Hospital Authority 
    PO Box 268961 Oklahoma City, OK 73126
  • Visiting our Patient Financial Services Department and paying your bill in person with credit card, cash or check.
  • Paying online at NormanRegional.com with a credit card.

Q. Who is responsible for paying my hospital bill?
A. Unless you specify otherwise, Norman Regional will bill your insurance company or Medicare/Medicaid directly. If a balance remains after your insurance has issued either a payment or a denial, you are responsible for the payment. You will receive a statement to inform you of any payment. For a list of insurance providers accepted by Norman Regional, please click here.

Q. What is a deductible?
A. A deductible is the dollar amount you pay towards health costs before your insurance provider begins reimbursement. A deductible is often a set amount such as $500 or $1,000.

Q. What is a co-payment?
A. A co-payment is a percentage, or a set dollar amount, of your health care expenses not covered by insurance. For example, you may have a $30 co-payment for each doctor’s visit as part of your health insurance. You are responsible for paying the co-payment.

Q. I received additional bills. What are these?
A. In addition to your bill from Norman Regional Health System, you may receive bills from other physicians who may have provided services to you such as a radiologist, an anesthesiologist, etc. Please contact the physician’s office directly for questions or concerns.

Q. My insurance didn’t pay! Why is that?
A. Contact your insurance provider for this information.

Q. I need help. Is there someone I can call at Norman Regional Health System?
A. Our customer service representatives are here to help you. We appreciate your patience as we update our phone system to better serve you.
Hours of Operation: Monday through Friday 8 a.m. to 5 p.m.
Phone: 1-855-329-1834
Fax: 405-307-1304
Email: pfs@nrh-ok.com

Q. What about my privacy?
A. Norman Regional will never release medical information in an email. Our site is secure and your credit card information is safe.