On Friday, my husband and I brought in our 3 and a half year old daughter for oral surgery. She was to go under general anesthesia and needless to say, we were nervous, very nervous. The staff was AMAZING! They did a great job explaining the procedure and what we could expect, they apologized multiple times for the delay (we arrived at 7 am and they came to get our daughter at 9:45 am), even though we never complained or even asked why the delay. The part that impressed us the most, was post surgery. They came to take us to recovery and we found her swaddled in a nurses arms, being rocked. The woman looked at me and said, "Aw, do I have to give her back?" As I took my daughter, the agitation they had warned us about kicked in and she began screaming, kicking, hitting and trying to pull out her IV. No matter what my husband and I did, nothing was calming her down, she wanted that IV out! There were three ladies in recovery and they were all doing everything in their power to help calm her. One was helping to hold her, one was trying to get her to drink and one ran to get her personal IPad and pulled up Dora the Explorer episodes. We felt as if we had a team to take care of our child. It was then decided to move her back to her pre op room in the middle of this fit. Again, the team was there, helping me to sit down and be comfortable and doing everything in their power to help her calm down. The charge nurse came in, saw the situation, ran to call the dr to get permission to remove the IV early and another nurse went to get me a footstool so I could continue to bounce my daughter. By the time we had the dr's permission (maybe 5 minutes), she was asleep and we agreed to let her get as much IV fluid as possible. One nurse went to leave the room and when the door creaked, she left it open as to not disturb my sleeping baby. When they came to take our daughter, a woman said, "We will take care of her as if she was our own." The entire staff proved that statement to be 100% true. I wish that I could remember all their names but in the stress of the day, I have forgotten. My hope is that this email will somehow get to them. I want them all to know that they went above the call of duty and helped ease our nerves and make us feel as if our daughter was the only person that mattered. Each person we came in contact with that day, was a blessing to us and we give thanks to you for sharing your gifts with the world.