I am writing to inform you of the AMAZING group of people that work in the Radiology Department at the Porter Campus. My daughter is 14 years old and autistic and had to have a swallow study performed. Both my husband and I thought that this was going to be a challenge and most likely a fail but we were wrong.
From the moment we went through Registration and waited to be called to go to the Radiology Department, every employee we encountered was so compassionate and understanding with our daughter (she didn't want to wear the hospital wrist band, and we were told "No problem, let's not upset her").
Then, Patricia came to get us and she was so kind and patient with our daughter even when she was crying and saying "No". Patricia even showed her what was going to occur during the swallow study by getting on the machine and demonstrating everything!
Aaron, another technician, came in to check on my daughter (most likely because he heard the noise) but he was so nice and told her how good of a job she was doing and gave her a high-five.
My daughter still did not seem like a "willing participant" but it wasn't until Matthew came in the room. (It just so happens that the name "Matthew" is her favorite name). Matthew was AMAZING, once he realized that she liked his name, he asked her "to drink the orange drink for Matthew and let Matthew take a picture of your stomach".
I cannot say enough good things about the people in the Radiology Department. And the most wonderful part is the technicians did NOT know that I was an employee, they were just great people doing the "right thing" for a special needs child and her parents!
I wanted to pass along such a positive experience that we had in the Radiology Department at the Porter Campus, I am very proud to be working at a place that has such AMAZING employees! Please send my most sincere Thank You to the Radiology Department at Porter; they were appreciated more than they will ever know, in both their actions and words!