I work in Finance, and typically have no contact with patients or their families unless I see them in passing in the hallways or in the cafeteria. I went to get my breakfast one morning and a woman, whom I’ve never met, walked up and asked how I was today. We exchanged brief pleasantries and continued on to get our breakfasts. A few minutes later I walked up to the cash register area and she was already there. She then insisted that she wanted to buy my breakfast, because she was very pleased with everyone who has been taking care of her and her family during their stay so far. I politely said thank you and that she didn’t have to buy my breakfast as I haven’t personally helped her, but that I was glad she felt comfortable during her visit here. She said, “You are a part of this wonderful hospital and I would like to show my thanks to someone. Please let that person be you.” She turned to the cashier and asked him to add my breakfast on to her ticket. I thanked her again and she told me to have a nice day and smiled. While she never got specific on why she was here, or the medical staff that helped her out, she was in such a great mood. That small act of kindness towards an employee like myself who had no personal interaction or assistance to her and her family speaks a thousand words and makes me feel proud to work at Norman Regional!