Hello. My name is Rickie Scott. I recently was admitted to Norman regional hospital for the days of Jan. 20, 21 and part of the 22nd. I was admitted and treated for pneumonia, bradycardia, hypertension, syncope. I'm writing this e-mail today because I wanted for whom ever is in charge to do me a major favor. I'm sorry but this might be a long e-mail but I must address the quality of my care. First, when I came into the E.R., I had some sort of fainting spell around 830 am. The staff in the E.R. was very professional and took great care to get me into see a doctor and got me admitted. Great job. They made me feel very comfortable and in good hands. Kudos to them! I was taken to the third floor. The staff responded to my needs immediately! The staff on the third floor treated me fantastically! I was very nervous and didn't really know what was happening to me. Every staff Member that I came into contact with, all the way down to the housekeepers were very assuring that I was in good hands. Turns out, I was in better hands than I thought. Every staff member that I was in contact with was very professional and sympathetic with my needs! Awesome staff on all shifts! I was on the third floor for the 20,21 of January. On the 21 of January I was moved to the fifth floor. I was treated the same exact way, professionally. Now I'm a retired OKC firefighter. And I told all the staff that I came into contact with about my job. They would listen to me ramble on and it was very settling on my part. I just hope you have a meeting with all the staff that I came into contact with, and give them a slap on the back! Well, all the staff except one. Connie on the third floor, give her a big ole hug for me!!! I sincerely hope whom ever gets this e-mail to please, please let all these people know just how much I appreciate their professionalism and their wit!!! They are like family now!! Thanks for your time.