For Patients

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Welcome to the ongoing conversation between current and former patients at Norman Regional Health System. We believe in the power of community to enhance the healthcare experience, and we encourage all of our patients and caregivers to respectfully share here. Thank you for being part of the conversation.

Outstanding ICU Care by Kelli Davidson

Friday, January 7, 2011

My mother-in-law was transferred to Norman Regional’s ICU a few days ago from another hospital. This has been a very difficult experience for my husband and his mother's husband of 26 years. Having more than 20 years of experience in the aging and medical field, I am often hard to please when family members are hospitalized. Upon arrival at Norman ICU we were constantly kept aware of Mrs. Bare's condition. Something we had not experienced to date from other facilities. Drs. Ryan and Eagle were outstanding as well as ICU nurses Dovie and Cindy. More than the outstanding service that Mrs. Bare and our family received, Dr. Eagle and nurse Dovie went the extra mile to comb out Mrs. Bare's ratted hair, which was mangled by too many IV tubes. They felt that even in this situation, Mrs. Bare needed dignity in her last hours. When we made the very difficult decision to remove the vent, Dr. Eagle and nurse Cindy were wonderful and the charge nurse of ICU allowed us in for a few moments when it was normally closed. Nurse Amber of palliative care called us right away when she was transferred down there and until her last moments this morning, nurse Jenny and others helped make her last hours on earth better. Thank you so much from the bottom of my heart! The Bare and Davidson family.

Angels in the NICU by Katye Wood

Wednesday, November 17, 2010

In May 2010, I came into the HealthPlex 33 1/2 weeks pregnant. I thought I was coming in due to complications of an infection and was sent up to triage, where it was discovered I was in preterm labor. It was too late to stop my labor. I was rushed to labor and delivery where I was met by a team of nurses that I swear must hide their wings in their scrubs! They were so compassionate and understanding. This was my first child and they continued to reassure me everything was going to be ok. My daughter Addison was born weighing 4lbs 8oz she was taken to the NICU where a team of nurses took care of her. I would like to thank all of the staff at Norman for taking such great care of my daughter. She will be six months old next week and is doing great! A special thanks goes out to Colleen, Anne, and Lesa. Thank you so much for everything! I really appreciated the extra time you spent with my family and me answering all of our questions. We really do appreciate everything! You are true angels!

A witness to lifesaving work by Robert Mandraccia, MD

Monday, November 15, 2010

On Sunday, October 24, 2010, I was on a flight from Houston, Texas to Tampa, Florida. A call went out for medical assistance on a passenger.
I answered the call and joined an already engaged paramedic, Chief Eddie Sims and a nurse named Catherine, from Houston. We identified ourselves and proceeded to work as a team on an ill passenger. I am writing to compliment Mr. Sims on his skill and professionalism in a rather tense situation at 37,000 feet above the earth, and with limited equipment. Eddie was very competent, and as a vascular and plastic surgeon with many years experience, appreciated both his help and that of Catherine.
My daughter recently had a child at the new Norman Regional Hospital, and the care there was also wonderful.

Thank You! Thank You! by Mother of a patient

Wednesday, November 10, 2010

My daughter, a freshman at OU, came to the ER Sunday night after I frantically made her...as much as I could via text and cell phone from Plano, Texas. Her arm was swelling, was in pain and it sounded like she had staph infection. She got to the ER around 10:35 and when I spoke to her at 10:45, she had already been seen and was about to talk with the doctor. She was out of the ER within two hours and said she received really good care. I just want to send out a really, really big thank you to all the staff that took care of my precious girl. It's so difficult being so far away but very comforting to know that there is a top-notch hospital close by.

Incredible PCU Care by Mary Ann Gibson

Tuesday, November 9, 2010

As I prepare to exit after by brief stay at Norman Regional, I wanted to let you know of my care here. My care was very good, professionalism of your medical staff from Dr. Shahsavari, the nurses were so good at their careers. I’m speaking of Sharon Davis and Anna. These two nurses made me feel happy even though I was sick. I hope these three would be recognized in some way. Dr. Shahsavari is so great and a very good doctor, made me get well faster, he’s a magnificent doctor. Thank you for your time and attention.
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