For Patients

Patient 2 Patient

Welcome to the ongoing conversation between current and former patients at Norman Regional Health System. We believe in the power of community to enhance the healthcare experience, and we encourage all of our patients and caregivers to respectfully share here. Thank you for being part of the conversation.

Exceeded Expectations! by Former patient*

Wednesday, August 8, 2012

I want to take this opportunity to express my appreciation for the excellent care I received from the Physical Rehabilitation Department located at Moore Medical Center. I was greeted in a very cordial manner by the receptionist and she helped answer all my questions pertaining to my care. Ann Tooman PT, Lacy Jacobs PTA, and a student were the staff members working with me for my rehabilitation. From the onset of my therapy they evaluated my needs and fully explained the procedures to me. Everyone treated me in a very professional manner, taking care to be gentle and kind while I was instructed in the exercise routine. Every therapy day, I looked forward to my sessions knowing that they would be respectful, professional and take time encouraging me with a gentle firmness. They always checked with me on my pain and comfort level, knowing when to allow me to pause. In my opinion, these employees should be recognized for the excellent work. The manner in which I was treated by these employees gives great credit to the care they provide for the community and Norman Regional Health System. For this reason, I would not hesitate to recommend Norman Regional Health System to my family and friends.

Thanks Palliative Care! by Patient's Family Member*

Wednesday, August 1, 2012

I wanted to thank the palliative care department for the excellent care my father received. Everyone was very kind and considerate to my dad and my entire family. I especially wanted to thank our night nurse Marie. She went out of her way to take care of us. I don't know how you are able to do the job you do every day, but I’m so thankful to all of you for being there for us when we needed you.

The HealthPlex is Amazing! by Family Member of Former Patient*

Thursday, July 26, 2012

I have been in hospitals all over the country, California, Iowa, Arkansas, Louisiana, Florida, and more, and I have never been in a hospital that is as nice as this. The care is superb and the atmosphere is wonderful. I have never been in a more friendly and caring hospital. Thank you for being here.

Thank You by Former Patient*

Thursday, July 19, 2012

I would like to thank everyone, starting with the gentleman at the registration desk. He was so nice and helpful. He even pre-registered me for my surgery that was scheduled for the next day. The care and treatment I received from all, the doctors, nurses, lab techs and staff, was excellent. They all told me their names, but I cannot remember them. I do want to mention my surgeon Dr. Tom Connally, who was there for me through it all. Everyone was so caring and knowledgeable. My husband said the staff at the cafeteria and Hospitality House made him feel so comfortable. They went out of their way to be courteous and respectful. I want to say a big THANK YOU to all of you. You will never know what your thoughtfulness has meant to me as I went through this experience.

Can't Thank You Enough by Former Patient*

Friday, July 13, 2012

I had the distinguished honor of being assisted by Mr. John Owen, CRT for my Home Medical Equipment and Sleep Apnea Orientation. I would like to applaud John for his professional decorum and wonderful customer service friendliness that made it very easy for me to get comfortable with learning about Sleep Apnea. John was passionate about his job knowledge and own personal experiences which exponentially assisted me in learning about the pros and cons of my own need to comply to his medical direction. John was very effective in communicating technical information in easy understandable terms and relative issues. I was also very impressed with John's communication skills and thoroughness with being meticulous and responsive to questions and answers. I am very grateful to have such an intimidating life event to be conveyed in a very helpful manner and to help me appreciate its significance. I cannot tell you thank you enough for having such an outstanding representative for medical care equipment and orientation training.
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* These are testimonials by patients of Norman Regional Health System (NRHS) and not those of the Health System. The opinions reflect the patients’ personal experience with their treatment. However, results and treatment outcomes may vary from person to person. Patients are encouraged to discuss typical outcomes of their procedure with their surgeon or doctor and to set realistic expectations based on body type, lifestyle and medical history.

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*If your experience at the Health System was less then satisfactory please include your phone number and email address so we can contact you and help resolve any concerns. Thank you.

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