For Patients

Patient 2 Patient

Welcome to the ongoing conversation between current and former patients at Norman Regional Health System. We believe in the power of community to enhance the healthcare experience, and we encourage all of our patients and caregivers to respectfully share here. Thank you for being part of the conversation.

New Happy Mom! by New Mom*

Wednesday, May 2, 2012

Ever since I and my family took a step into the hospital we had nothing but great people taking care of us. My nurse (Sarah) who took care of me all day in labor and delivery was fantastic. There are amazing people at your hospital. All the nurses at your facility were professional and just a joy to have. The nurse who took care of me in Postpartum (Susan) went out of her way to provide great care. The nurse’s assistant Amber went out of her way to help me as well. I also had great nursery nurses. Just very informative and wonderful people to be around. Dr. Daphne Lashbrook was nothing short of amazing either. Informative, smart, and very helpful with anything I needed or asked. We wouldn’t have had such a healthy baby and experience if it wasn’t for Dr. Lashbrook and her staff at the women’s clinic. I just wanted to email you and tell you how thankful and grateful we are to have such wonderful doctors, nurses, and staff at the Norman Regional HealthPlex. Beautiful facility and I will be recommending it to all my friends, family, and co-workers. Thank you again for such wonderful care.

CCU by Jensen*

Saturday, April 28, 2012

The past 6 years has taken us to the CCU in Norman several times. It started with bypass surgery and now stents. My husband has received the best of care. Penney was our nurse the first hours after bypass and she took excellant care of my husband. She had been his nurse twice now at the HealthPlex and it is wonderful to see a familiar face when you are so concerned about a loved one. Thank you Penney for your continued service.

Outstanding by Former Patient*

Wednesday, April 25, 2012

Outstanding is the best word to describe Dr. Gaston's supremely compassionate staff, especially Anna. What an asset she is to the Cancer Management Staff. Her daily consistency and her joyful spirit contributed to my overall well-being during the 15 day treatment. Dr. Gaston stands alone as far as "bedside manner." He took the time to show me PET Scan results, explain exactly what was going to happen and how I would be affected. Dan Ottis is an outstanding manager of this department. Friendly staff clearly take their cues from Mr. Ottis. Monty in scheduling is the first of many friendly faces in this first-class run Center.

Eternally Grateful by Former Patient*

Thursday, April 5, 2012

This is to thank all of you who made what could have been a frightening, tedious and uncomfortable experience comfortable, friendly and endurable. All three of the technician/nurses who worked on me were well-trained, competent and professional. This was to be expected. What prompts this letter is that they were also kind, friendly and caring. It has been a long time since a hospital visit has been made endurable by the willingness of the technicians to treat me, an elderly woman, like a member of the family! A young woman made the ultrasound exam, explaining what she was doing at each step and maintaining a casual, conversational tone that let me know that I was a person to her and not just a job. In fact, everyone in the facility was considerate in that way. I never once had to wander down a long hallway, alone and lost. I was accompanied by efficient and courteous staff with each change of examination room. The waits between the three procedures were well-timed and brief. The dreaded “stress EKG” was administered by an angel named Vern. By the time we had gone through the lengthy procedure, he seemed like a friend. As I returned to the big x-ray machine for the second time, he came in with me, introduced the technician there and left me, not alone, but with a temporary family. It was a long morning, and I became very tired. My “team” was patient and encouraging, teasing me about my hopes for securing coffee as soon as possible, even if by IV. And when it was all over, one of them walked me to the door of the coffee shop to make sure I found it. I am simply astounded, relieved and eternally grateful for your staff and their professional and humane approach to their work.

Heartfelt Thanks by Former Patient*

Wednesday, March 14, 2012

I was treated at the HealthPlex. I just wanted to write a personal thank you to the doctors and nurses that took very good care of me. I am unable to remember their names and faces but I was told by my family that I received excellent care from the staff. I owe credit to all of you that I am alive and well. For this I am most grateful. Thank you for everyone's hard work and dedication to their job. With a special mention from my daughters the following nurses; Penny, Kelly, Karen, Carol Ann, and Anne. Thank you for your personal attention to the needs of my family and friends that were at the hospital with me.
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* These are testimonials by patients of Norman Regional Health System (NRHS) and not those of the Health System. The opinions reflect the patients’ personal experience with their treatment. However, results and treatment outcomes may vary from person to person. Patients are encouraged to discuss typical outcomes of their procedure with their surgeon or doctor and to set realistic expectations based on body type, lifestyle and medical history.

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Let us know about your Norman experience that can help other patients.

*If your experience at the Health System was less then satisfactory please include your phone number and email address so we can contact you and help resolve any concerns. Thank you.

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