My family and I want to be sure that the ED doctor, nurse, department aide, and EMSSTAT paramedics that cared for our mother, know that we appreciate their exceptional kindness during what ended up being our last moments with her.
Mom was transported to the ED from an assisted living facility after a fall. Dr. Bradford performed tests and it was learned that she had a broken shoulder. The nurse was so kind in making sure that mom didn't experience pain and the aide was very gentle when immobilizing her arm/shoulder. We appreciate the EMSSTAT paramedics who were so helpful in transporting mom back to Rivermont. Mom passed during the night at the assisted living facility, but we feel very blessed that the experience at Norman Regional was one of kindness and patience – she was greeted and treated by smiling faces.
While waiting for transport by EMSSTAT, mom opened her eyes, pointed to Heaven and said that she kissed daddy good night. Mom then closed her eyes and went back to resting peacefully with a smile on her face. Our dad passed last February and it is believed that he was there to guide her.
I wish I knew the names of each of the emergency services individuals that interacted with mom that evening so that I could thank each by name. The experience could have been a very different one, but it wasn’t…and for that, we feel very blessed and thankful to NRHS.