For Patients

Patient 2 Patient

Welcome to the ongoing conversation between current and former patients at Norman Regional Health System. We believe in the power of community to enhance the healthcare experience, and we encourage all of our patients and caregivers to respectfully share here. Thank you for being part of the conversation.

AMAZING group of people! by Family Member of Patient*

Wednesday, December 30, 2015

I am writing to inform you of the AMAZING group of people that work in the Radiology Department at the Porter Campus. My daughter is 14 years old and autistic and had to have a swallow study performed. Both my husband and I thought that this was going to be a challenge and most likely a fail but we were wrong.

From the moment we went through Registration and waited to be called to go to the Radiology Department, every employee we encountered was so compassionate and understanding with our daughter (she didn't want to wear the hospital wrist band, and we were told "No problem, let's not upset her").

Then, Patricia came to get us and she was so kind and patient with our daughter even when she was crying and saying "No". Patricia even showed her what was going to occur during the swallow study by getting on the machine and demonstrating everything!

Aaron, another technician, came in to check on my daughter (most likely because he heard the noise) but he was so nice and told her how good of a job she was doing and gave her a high-five.

My daughter still did not seem like a "willing participant" but it wasn't until Matthew came in the room. (It just so happens that the name "Matthew" is her favorite name). Matthew was AMAZING, once he realized that she liked his name, he asked her "to drink the orange drink for Matthew and let Matthew take a picture of your stomach".

I cannot say enough good things about the people in the Radiology Department. And the most wonderful part is the technicians did NOT know that I was an employee, they were just great people doing the "right thing" for a special needs child and her parents!

I wanted to pass along such a positive experience that we had in the Radiology Department at the Porter Campus, I am very proud to be working at a place that has such AMAZING employees! Please send my most sincere Thank You to the Radiology Department at Porter; they were appreciated more than they will ever know, in both their actions and words!

Thank you for the outstanding care! by Geri Bankston*

Wednesday, December 16, 2015

I was recently a patient at your facility for a number of weeks following a devastating brain bleed. From the ER, to the medical ICU. to the med/surg unit and the PT department, I received the most compassionate care, even when I wasn't the easiest patient to care for. Your entire staff never stopped encouraging me. I have been a RN for the past 33 years and have never worked at a facility where a culture of caring is so much a part of each department. I'm alive today because of God's grace and the excellent care I received at your hospital. I can't thank you enough.

I wanted to extend a heartfelt thank you by Barry Switzer*

Saturday, December 5, 2015

My son recently spent five weeks in the Intensive Care Unit at the Norman Regional HealthPlex. He was diagnosed with West Nile virus and suffered an extreme reaction. The nurses, physicians and administration provided him with outstanding care that is ultimately leading to his recovery. Our family never left his side, and I often spent 10-12 hours a day at the hospital. The level of care and compassion never wavered. The people of Norman are fortunate to have this level of healthcare right at home and I wanted to extend a heartfelt thank you to everyone who provided my son with the support he needed to overcome this dreadful condition.

Great nurse in Oncology. by Janice Threlkeld*

Sunday, November 29, 2015

I was a patient in your Hospital from Nov. 19-21 and had exceptional care by Tina on the Oncology floor. She worked tirelessly and never once showed how tired she was. She went above and beyond her duties as a nurse and I want to say she should be commended for her service. I hope you know what a gem you have in her for a nurse.

A wonderful experience by Vicki Bailey*

Friday, September 4, 2015

I had a robotic total hysterectomy on 5/11/2015 and had the best experience. Everyone I encountered were friendly, kind, and caring. The surgery was on time and everything went perfectly. Dr Huebert was amazing and everyone on the women's unit was also. I am a nurse and work at a different facility and was totally impressed. Sad I did not receive a Press Ganey to give you all Five's. Thanks for the great care.

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* These are testimonials by patients of Norman Regional Health System (NRHS) and not those of the Health System. The opinions reflect the patients’ personal experience with their treatment. However, results and treatment outcomes may vary from person to person. Patients are encouraged to discuss typical outcomes of their procedure with their surgeon or doctor and to set realistic expectations based on body type, lifestyle and medical history.

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