For Patients

Patient 2 Patient

Welcome to the ongoing conversation between current and former patients at Norman Regional Health System. We believe in the power of community to enhance the healthcare experience, and we encourage all of our patients and caregivers to respectfully share here. Thank you for being part of the conversation.

These nurses are of great value to the hospital! by Family Member of Patient*

Wednesday, July 15, 2015

I'm compelled to write this letter concerning your nursing staff. My husband had surgery at the HealthPlex. Your nursing staff was very professional. Most individuals lack empathy, however, your nurses showed empathy to the highest degree. Even though the nurses were very busy they always took the time to talk to us and joke around with us.

However, there was one nurse that was so kind it nearly put me in shock. She truly did go above and beyond the call of duty. I went to the cafeteria around 6 p.m. to get something to eat. As I was in the process of paying the cashier someone told the cashier to put it on their bill. I couldn't believe my ears. I turned around and there stood an RN with long blond hair in a ponytail. The only thing I could think to do was give her a big hug - and I did.

While I was standing at the counter trying to absorb what had just took place, the cashier said 'That's what our nurses do.' I truly wish I had gotten her name.

What this kind nurse didn't know is in October I will reach my one year mark of being in remission from colorectal cancer. My husband and I are both on disability. Our finances are as bad as it gets. I was down to my last $10 when this act of kindness took place. Now you understand why this act of kindness was so important to me. I feel that the best thing I can do is write you.

These nurses are of great value to the hospital. Now you understand why I was compelled to write this letter.

Fantastic! by Former Patient*

Wednesday, June 24, 2015

I was at the outpatient lab. Mariah was fantastic! Great bedside manner and very nice. I am not good at all with needles and she made it as painless as possible. I can't emphasize enough how great she was.

The best in every way! by Former Patient*

Monday, April 13, 2015

I must take this opportunity to compliment the entire staff that took such excellent care of me during my illness. My case was multifaceted and challenging. However, every staff member took the time and utilized all their education and considerable professionalism to see that every need was attended to quickly and accurately. I realize that this took extra time and careful analysis in order to assure my medical safety during my recovery and treatment. In some instances the doctor was called after hours to clarify orders. This action insured my safety. This action can unfortunately bring criticism to the nurse, but it is often necessary. I am so grateful that despite this risk this nurse didn’t hesitate to intercede on my behalf.

My case required high-frequent doses of potentially lethal medications. Yet I grew to trust completely in the judgment of my nurses. My comfort, dignity, and respect was always maintained. This staff works flawlessly together. I never heard any gossip or unnecessary chatter. The unit was busy in number of patients, yet it was a quiet and restful environment.

In my 20 years of personal service as a medical professional and 10 years as a frequent patient I believe this floor’s staff to be the best in every way. I was never an employee here. I have nothing to gain by my congratulations to you. But I must thank you. I have never written a letter like this before, but you deserve it.


Tuesday, March 10, 2015

Arriving at NRH I was rushed to a room. Medical staff was putting tabs and wires all over my body and monitoring my vitals. Staff and doctor were talking to me in calm voices. I was having chest pains and blood pressure was high. They had me stabelized and discussed further treatment and testing at HealthPlex. The ambulance arrived and the 2 ER medical personnel were so attentive and asking if I was in pain. When I reached the 4TH floor the excellent care continued. They couldn't do enough to make me comfortable. I had 2 IV's and wires every where. They never hurt me. So sweet and caring. The best part was the leg wraps. Like a massage. The only time I took them off is when I went to the toilet. Food was very good and always hot when arrived. So, please don't fear your stay in the hospital. Lay back and relax and ALL the staff will make you as comfortable as possible.

Patient by Mary T. Petty*

Wednesday, February 18, 2015

I had a mammogram procedure last week. The whole process was quick & easy with hardly no waiting time. Everyone was extremely nice & professional.

Page 5 of 39 Total Records: 191

* These are testimonials by patients of Norman Regional Health System (NRHS) and not those of the Health System. The opinions reflect the patients’ personal experience with their treatment. However, results and treatment outcomes may vary from person to person. Patients are encouraged to discuss typical outcomes of their procedure with their surgeon or doctor and to set realistic expectations based on body type, lifestyle and medical history.

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*If your experience at the Health System was less then satisfactory please include your phone number and email address so we can contact you and help resolve any concerns. Thank you.

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