I'm compelled to write this letter concerning your nursing staff. My husband had surgery at the HealthPlex. Your nursing staff was very professional. Most individuals lack empathy, however, your nurses showed empathy to the highest degree. Even though the nurses were very busy they always took the time to talk to us and joke around with us.
However, there was one nurse that was so kind it nearly put me in shock. She truly did go above and beyond the call of duty. I went to the cafeteria around 6 p.m. to get something to eat. As I was in the process of paying the cashier someone told the cashier to put it on their bill. I couldn't believe my ears. I turned around and there stood an RN with long blond hair in a ponytail. The only thing I could think to do was give her a big hug - and I did.
While I was standing at the counter trying to absorb what had just took place, the cashier said 'That's what our nurses do.' I truly wish I had gotten her name.
What this kind nurse didn't know is in October I will reach my one year mark of being in remission from colorectal cancer. My husband and I are both on disability. Our finances are as bad as it gets. I was down to my last $10 when this act of kindness took place. Now you understand why this act of kindness was so important to me. I feel that the best thing I can do is write you.
These nurses are of great value to the hospital. Now you understand why I was compelled to write this letter.