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CEO Monthly Message

It’s the time of year when we gather with family and friends, when we count our blessings, and when we celebrate the season. This year, Norman Regional Health System has many reasons to give thanks.

Perhaps the most visible change to our Health System is the opening of our new HealthPlex specialty hospital. I’m extremely grateful to each person who helped bring this hospital from vision to concrete reality. With our area rapidly growing, access to quality healthcare is a necessity. With the HealthPlex, Norman Regional is ready to meet the health care needs of the south central region of Oklahoma.

There are many to thank including the city, our board, architects, construction crews, donors, community and business partners, physicians, volunteers, Norman Regional Health Foundation and Norman Regional employees. Every one of them has contributed to something great in our community – something that each one of us can look back on and take pride in our shared achievement.

Even with the mammoth task of opening a new hospital, our Health System has also taken on a variety of new projects aimed at upgrading your health care experience. We’ve proactively implemented new electronic medical record programs that ensure quality patient care. Each patient is identified with a bar-coded armband and all of their care is carefully scrutinized by our new electronic systems. With every level of their care, from blood draws to pharmaceutical distribution, we assure our patients are receiving the highest level of care.

Norman Regional has been honored by national organizations such as VHA for our Emergency Department care, our prevention of infections and our overall clinical quality. In fact, Norman Regional was awarded the Superior Clinical Performance Award from VHA. Only one organization received this award from a group of 31 hospitals.

It’s been a busy, at times stressful, year. But I’m proud to say our staff and physicians have met each transition and change of plans with grace and unprecedented team work that culminated in the opening of the HealthPlex and coordination of services with all three hospitals in the Health System.

We couldn’t have made it this far without the support of a wonderful community. Thank you for your unwavering support. With the changes in our Health System and health care being an issue that truly affects everyone, I ask that you please send me any questions, concerns or comments. I will address them in this column.

To each individual who has made Norman Regional’s service to the community a reality, we wish a safe, joy-filled and meaningful holiday season.

David Whitaker, FACHE
President and CEO, Norman Regional Health System

Email your questions to Inquire@nrh-ok.com