Norman Regional Health System

Thursday, October 25, 2018

When Sandra Wisdom-Cox checked into Norman Regional Hospital for her weight loss surgery, she didn’t realize her husband Jerry would unexpectedly soon be checking into the hospital too. 

Thanks to the quick actions of Norman Regional staff and unique accommodations at the hospital, the couple was taken care of during this challenging time.

Earlier this month, Wisdom-Cox traveled to Norman Regional Hospital from Poteau, Oklahoma with her husband, Jerry Cox, for her Laparoscopic Sleeve Gastrectomy with bariatric surgeon Lana Nelson, DO. Since they drove from Poteau, Jerry made reservations at Norman Regional’s Doris Luttrell Hospitality House, located across from the south entry of Norman Regional Hospital, to stay close to his wife.

Patients and/or families can stay at the Hospitality House for only $45 if they are having surgery, need a place to stay while their family is in the hospital or if they need a night of rest before driving home.

Jerry had a stroke about a year ago so as Jerry’s primary caregiver, Wisdom-Cox was relieved to have somewhere so close for him to stay. The evening of Oct. 2, Jerry went back to the Hospitality House to shower and get ready for bed, but after heading to the bathroom, Jerry’s blood pressure dropped and he blacked out, hitting his head in the process. Jerry ended up in the Emergency Department with seven staples.

Wisdom-Cox said she was extremely worried when she found out about what happened, so one of her nurses brought her down to the Emergency Department to see him. Although she encouraged him to be admitted, she said Jerry insisted he was fine and went back to the Hospitality House. Later that night, however, Jerry realized he wasn’t fine and told the Hospitality House manager he needed to go back to the Emergency Department, where he was admitted into the hospital.

Lawrence Carter, MD, thoroughly examined and stabilized him, then put him on different blood pressure medications.

Wisdom-Cox said although she was worried, Miranda Matlick, RN, bariatric coordinator, Debbie Oliphant, patient liaison, and Norman Regional Security took care of everything for her to make sure their items at the Hospitality House were secure and she stayed informed on Jerry’s condition.

She added that it was really strange for her and Jerry to be admitted into the same hospital at the same time for two different things, but that she couldn’t ask for a better hospital to care for her and her husband.

“Everyone at Norman Regional went above and beyond their job duties and I loved it,” Wisdom-Cox said. “I would recommend Norman Regional to anybody. I drove 200 miles to get my surgery, but it was well worth it. The nurses, doctors and staff were awesome. I hated to leave because everybody was so caring and understanding.”