Sunday, March 22, 2020

In order to reduce the spread of COVID-19, Norman Regional Health System, along with four other health systems in the Oklahoma City metro, announced a new update to visitation policies.

Effective at 5 p.m. Monday, March 23, Norman Regional Health System, is no longer permitting visitors for adult patients.

Also effective March 23, due to the special considerations for children’s care and labor and delivery care, one permitted, hospital visitor is allowed to accompany a child or labor and delivery patient to an appointment. This person must be over the age of 18, including siblings.

High level critical care, trauma, palliative care, hospice and adult patients requiring assistance from a guardian or caregiver will be addressed on a case-by-case basis regarding visitation.

All five health systems are requesting that visitors who may be sick or experiencing flu-like symptoms not visit the hospital unless they are seeking medical treatment.

Helping You Stay Connected

Visits from a loved one are important to our patients and their mental health and well-being. Some ways visitors can stay in touch are:

Hospital Entrances

Patients are asked to only use certain hospital entrances depending on their situation.

Norman Regional Hospital

  • ED Entry: EMERGENCY CARE PATIENTS
  • NE Entry: Patients needing outpatient services
  • South Entry: Patients needing outpatient services

Norman Regional HealthPlex

  • Chest Pain/Emergency Entry: OB AND EMERGENCY CARE PATIENTS
  • Women’s and Children’s Entry: PERMITTED VISITORS ONLY
  • Main Entry: Patients needing inpatient or outpatient services

Norman Regional Moore

  • ED Entry: EMERGENCY CARE PATIENTS, Clinic Patients, Outpatients Services
  • Physical Therapy Entry: Restricted to Physical Therapy patients only
  • Do NOT use the Main Entrance.

Clinic Visits

In our clinics, there is a limit of one visitor per patient and the visitor will remain in the waiting room until his or her temperature is taken. If the visitor’s temperature is above 100F, he or she will not be allowed to stay in the clinic but will be given further instructions on how to seek care.

Please see our People with Flu Symptoms blog for details including symptoms to look for.

However, our recommendation for people who think they may have COVID-19 is to alert NRHS even before coming to our facilities. We ask that people who suspect they may have this disease call the State Health Department Coronavirus Hotline at 877-215-8336 or their primary care provider. 

Our outpatient clinics are also calling patients to pre-screen them for COVID-19.

HIM Department ROI department is closed to walk-ins

In order to ensure the health of our healers and community the Health Information Management department is closed to walk-in requests.

Patient care requests can be completed by calling 405-307-1366 or access electronic request for information @ www.chartfast.com. You may also print a release of information request form and fax to 405-307-1360

We apologize for any inconvenience that this may cause.