Wednesday, December 30, 2015

NORMAN - Norman Regional’s Community Call Center

Due to the closing of the HealthLink Nurse Advice Line and Physician Referral service, Norman Regional has implemented a Community Call Center for class and event registration and physician referral. The Community Call Center is open Monday-Friday, 7:30 a.m. to 4:00 p.m. and can be contacted by phone at (405) 307-3176 and through email at NRHS_CommunityCall@nrh-ok.com. The call center is closed on weekends and holidays.

Class and Event Registration
Both employees and community members can continue to sign up for classes and events offered by Norman Regional through a convenient, online web site. On this site you can view all the classes and support groups offered by Norman Regional and sign up with the click of a button.

Access the Class and Event Registration site here.

The new site is easy to use. Start by creating a free profile. Then browse class listings, add them to your 'Cart' and 'Checkout." Payment is made online. New benefits of the site include:

  • Look up the instructor before a class
  • Easily reschedule online
  • Un-enroll online in advance to avoid being charged a "no-show fee"

Nurse Advice Line
HealthLink has discontinued the over-the-phone nurse advice to the community effective Wednesday, December 30. Norman Regional does not offer a nurse advice line.

Physician Referral
Norman Regional's Community Call Center can assist community members in finding a primary care physician or a physician specialist. The Community Call Center is open Monday through Friday, 7:30 a.m. to 4 p.m. The call center is closed on holidays. The Community Call Center can be reached at (405) 307-3176 or NRHS_CommunityCall@nrh-ok.com. The Community Call Center offers referrals to physicians only.

Medical Advice and Emergencies
The Community Call Center does not offer medical advice. Please instruct patients and those in the community that if they think they are experiencing a medical emergency to dial 911 or go to the nearest emergency room.