Our Services

Emergency Services Next Steps

Emergency Services

In an emergency, every second counts. That's why the Emergency Department at Norman Regional is available every second of every day. Rest assured, our state-of-the-art Emergency Department is staffed with board-certified emergency medicine physicians and nurses prepared to handle any emergency.

Norman Regional Emergency Department — Our Commitment to You

As members of the Norman Regional Emergency Services Team, we are dedicated to working together to provide excellent patient care with quality patient caring.

We will listen to and communicate with our patients, their families, visitors, and each other.

We will do the things we say we will and do them well each time.

We will continuously promote the human spirit of caring and a healthy environment.

Services

Norman Regional Hospital’s Emergency Department has 44 beds
We are a Level III Trauma Center

Norman Regional’s Emergency Department is among top five busiest in state of Oklahoma with more than 70,000 annual visits.

Norman Regional Hospital’s Emergency Department serves an expanding service area in and around the community of Norman.

We provide comprehensive care delivered by teams of board certified Emergency Physicians, Trauma and Critical Care skilled registered nurses, ED Techs, secretaries and lab assistants.

All RN’s are ACLS (Advanced Cardiac Life Support), and PAL’S (Pediatric Advanced Life Support) certified

State of the Art Equipment:

  • Two x-ray rooms within ED
  • Dedicated CAT Scanner
  • 15 Cardiac Monitored Rooms
  • Ultrasound

Our average patient length of stay is competitive nationally. Our present length of stay is less then two hours for treated and released patients.

We are a Certified Stroke Center.

We have been nationally recognized by VHA Quality for our initiatives in Cardiac Care, ED Throughput, and Pneumonia.

Recognized by National Patient Safety Congress for Innovative Initiatives leading to positive outcomes for our patients.

Personnel

Our staff is dedicated to providing patients with excellent and compassionate care, and providing that care as quickly as possible. Norman Regional’s Emergency Department staff is both highly-credentialled and encouraged to continue learning about the latest in skills and technology.

What makes us unique:
All emergency physicians are Board Certified/Board Eligible.

Physicians support our teams by creating an atmosphere of collegiality and continuous learning.

During peak volume hours we have five teams of physicians and staff working to see patients quickly and provide treatment in a safe timely manner.

Nurses:

Norman Regional Hospital prides itself on having one of the state’s most experienced nursing staffs.

What sets us apart:

All registered nurses have an associate degree or bachelor’s degree. With the demand for emergency services growing at a rapid pace, the NRHS ED continues to hire and retain the very best nurses. To accomplish this, we participate in a nurse extern/intern program which attracts new RN’s and mentors them.

All registered nurses are ACLS (Advanced Cardiac Life Support), and PAL’S (Pediatric Advanced Life Support) certified with our Trauma Nurses, TNCC (Trauma Nursing Core Course) certified. CEN (Certified Emergency Nursing) status is encouraged and supported.

Patient Experience: Your Emergency Visit Guide

What can I expect when I arrive?
Every patient is greeted by a receptionist and a registrar who will enter brief patient information into our treatment process.

A triage nurse will conduct a short assessment in private with each patient. Patients are taken quickly to a treatment room where a physician evaluates and treats each patient appropriately. Our goal is to “expedite” the process of getting each patient to a physician as quickly as possible.

The triage nurse will determine if you have an illness or minor injury that can be treated by our fast track physicians and staff (only at Norman Regional Hospital).

What should I bring with me?
A list of all medications, vitamins, dietary supplements, over-the-counter medications you are currently taking. The names of your physician(s). A list of your allergies to medications, and substances such as latex, iodine, and food allergies.

How long will I wait?
Average wait times from ‘triage to doctor’ in our ED are very short; usually within 15 to 20 minutes. This is somewhat dependent upon the volume of patients seeking care at the time of your visit. To minimize wait times at Norman Regional Hospital, we have five teams of physicians and nurses working at our high volume times of the day. At Moore Medical Center we have additional coverage in the form of a physician and/or another physician, PA or Nurse Practicioner during high volumes times.

During your visit, wait times for lab, X-ray, and other diagnostic tests will be monitored by your nurse and he or she will keep you informed of the progress.

What if I have to be admitted?
If your condition requires you to be admitted, we will locate an inpatient bed for you as quickly as bed availability allows. Should a bed not be available immediately, you will remain in the Emergency Department and be cared for by our staff until an inpatient bed is available.

Please remember that patients with severe illnesses and injuries must be treated very quickly. This may mean a severely ill or injured adult or child will be taken to a treatment area ahead of others waiting. We ask for your patience and understanding, and please remember ALL patients will be treated as quickly as possible.