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Norman Regional Emergency Department Provides Blueprint for Quality Patient Care

Norman Regional Hospital’s Emergency Department is being honored for its outstanding emergency care to patients by VHA, a national alliance of non-profit hospitals. Norman Regional’s Emergency Department was one of only two in the region selected to serve as a role model to other hospitals and the first in the nation to have average length of stay values that routinely fall below the national average.

“We are very excited and proud to be chosen as a role model for other hospitals,” said Norman Regional Health System President and CEO David Whitaker. “We strive each day to provide patients that enter through our Emergency Department doors with the best care possible. It’s an honor that the VHA has chosen our method of care to ‘blueprint’ and share with the nation. It’s our hope other health care systems can use the information gathered from the Norman Regional Emergency Department to provide better care for their patients.”

VHA will share with other facilities our Emergency Department’s methods to decrease length of stay, wait times and patients who leave without being seen by a physician. The average length of stay at Norman Regional is 121 minutes, 30 minutes below the national average.

“The team in our Emergency Department is one of the best in the state,” said Dr. Robby Frantz, Medical Director of Norman Regional Hospital’s Emergency Department. “The ER staff is always on the same page focusing on one common goal. We want to treat the patient in a timely manner, get them feeling better and either send them on their way home or refer them to a doctor that will be able to help them further.”

VHA brings together health care organizations nationwide, through the alliance, to become smarter and stronger, so each can become its individual best - to become the nation's Best Performers.

Norman Regional Hospital’s Emergency Department is a 44 bed, Level III Trauma Center. All Emergency physicians are Board Certified in emergency medicine. Norman Regional’s ER is one of the busiest in the state with 70,000 patient visits per year.

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Contact Kelly Wells
Norman Regional Health System

Office (405) 307.2143
Fax (405) 307.2144