Let us know about your Norman experience that can help other patients.
Air Evac by Cara Coates, FP-C/Susan Stephens, RN/Carl Hacking, Pilot*
Saturday, February 15, 2020
This is the crew from Air Evac 130 in Ardmore, Ok. We had an OB patient on board, on our way to Mercy OKC. This patient’s labor began to increase, and we made the decision to divert to the closest facility. Norman Healthplex was that facility. We already love coming to this facility, and were confident this patient and her newborn would receive the best care possible. We were met at the helipad by the ER team. They were very helpful unloading, and met us with the warm blankets we requested for the patient. The L & D department was prepared, and received the patient professionally. A big thank you to Dr. Graham for her quick response in caring for this patient. We also want to recognize Marcus, the ER tech. He was so incredibly helpful, and a joy to work with in the short time we interacted with him. Please give both departments, and Marcus especially, a big thank you from all of us. We go to a lot of hospitals between Oklahoma City and Dallas, and it is always a pleasure coming to Norman Healthplex.
ER visit by Renne Thomas*
Wednesday, November 20, 2019
I took my father there and I just wanted to give kudos to the staff there. They greeted us right away and after a small wait because they were pretty busy we were led to the patient area. While in the patient room everyone of the staff were extremely nice, courteous and did all the treatment in a timely manor. Each one asked me and my mother who stayed with my dad in the room if "we" needed anything which was a very pleasant surprise. My experience there was 100% positive and if anyone asks me where to go for care, its definitely going to be at the 3300 HealthPlex Parkway in Norman!!
by Saundra Madden*
Monday, November 11, 2019
I had a plate put in my neck back in the mid nineties and it needed to be replaced. Dr. Eichert performed two surgeries, one on the front of my neck and one on the back a few days later. His care was excellent as was all the many other doctors, nurses and staff that cared for me. If you have need for a neurological surgeon, he is the best.
ms by karen khoury*
Wednesday, October 16, 2019
I went for echocardiogram and stress test today Who knew how much fun it could be? I have never enjoyed such a great staff of girls They treated me like royalty also. I am eternally grateful. Karen K Arnold
Former patient by Julie*
Tuesday, June 4, 2019
I had ACDF surgery on May 30, 2019. Every nurse, lab personnel, nursing assistant, EVS personnel, physical therapy, food service and respitory therapy was really nice. Thank you for such a great experience.
Today was a most pleasant visit! by Lynn Wright *
Wednesday, May 1, 2019
Brad took a knee xray and Michelle drew blood work for me today. This is my first visit transitioning from Tinker AFB care. I am very pleased with my patient care! My sister has moved back from Ft. Worth and she will need to establish care again here and I recommended NRHS to her today. I'm not sure if this is where I offer my customer service feedback. They were great!
Wowie wow wow! Feeling blessed to have this care by Kris Abbey*
Tuesday, April 30, 2019
Today’s issue is “self care” at the NRH Breast Care Center. Most of you know my customer service is my passion/nemesis and today this place was awesome. 5 star treatment. You see I’ve had to reschedule 2 times, took the scenic route to the old hospital place and back over to the new place. The staff was ever so patient with me, kind when moving me from procedure to procedure, thoughtful (deodorant wipes ready to go) and very friendly front desk staff. Wowie wow wow! Feeling blessed to have this care. It truly was an outstanding experience. Especially for what you go for, including the experience I experienced going to the wrong location. Instead of making me feel embarrassed that I was at the wrong location – they made me feel valued. I asked for their number to call them and let them know that I would be late and the receptionist said, don’t worry about that, I’ll call for you. In a crazy world today – they made a not so fun routine medical appointment a true blessing to have in our community.
Sarah at Mother and children’s unit by Jared and ravin*
Thursday, April 11, 2019
After our newborn, Amelia, was born I’d thought we’d had a routine and technique for everything involved being our second kid. Turns out I was wrong and I couldn’t be more greatful for the help, advice and service provided by Sarah. You’re very lucky to have her and we we’re very lucky to have her as our nurse. Thank you for a wonderful postpartum experience.
Praise/Top Notch by Shannon Mayhue *
Thursday, April 4, 2019
Keeley, ARNP, was professional, knowledgeable and welcoming. I must say that the check-out lady, Estelle, was professional and made my exit smooth. I use a powerchair and Estelle held both doors for me. I appreciate the extra effort and it doesn't go unnoticed. I look forward to meeting the rest of the staff.
Thank you for the care and compassion! by CHARLOTTE EFFINGER*
Tuesday, March 12, 2019
Our father/husband was admitted to Norman Health Plex on Friday, March 1, 2019. We would like to let the administration know what wonderful care was provided to our father, Billy Shannon. The nurses and hospitalist that cared for him went above and beyond to answer our questions and concerns and provide him with an outstanding comfort care plan. This was a very difficult time for our family, however with the care and compassion of the following employees of the HealthPlex, this time made our loss much more tolerable. Please, if there is anything you can do to recognize these employees, our family would be truly grateful. Dr. Joel A. Kardokus, Chris Houck, Kaay Gifford, Christina Miller, Teresa White, Kierston White. Respectfully, Billy B. Shannon Family Jean Shannon - Wife Jeff Shannon - Son Charlotte Effinger - Daughter
* These are testimonials by patients of Norman Regional Health System (NRHS) and not those of the Health System. The opinions reflect the patients’ personal experience with their treatment. However, results and treatment outcomes may vary from person to person. Patients are encouraged to discuss typical outcomes of their procedure with their surgeon or doctor and to set realistic expectations based on body type, lifestyle and medical history.