Let us know about your Norman experience that can help other patients.
Praise/Top Notch by Shannon Mayhue *
Thursday, April 4, 2019
Keeley, ARNP, was professional, knowledgeable and welcoming. I must say that the check-out lady, Estelle, was professional and made my exit smooth. I use a powerchair and Estelle held both doors for me. I appreciate the extra effort and it doesn't go unnoticed. I look forward to meeting the rest of the staff.
Thank you for the care and compassion! by CHARLOTTE EFFINGER*
Tuesday, March 12, 2019
Our father/husband was admitted to Norman Health Plex on Friday, March 1, 2019. We would like to let the administration know what wonderful care was provided to our father, Billy Shannon. The nurses and hospitalist that cared for him went above and beyond to answer our questions and concerns and provide him with an outstanding comfort care plan. This was a very difficult time for our family, however with the care and compassion of the following employees of the HealthPlex, this time made our loss much more tolerable. Please, if there is anything you can do to recognize these employees, our family would be truly grateful. Dr. Joel A. Kardokus, Chris Houck, Kaay Gifford, Christina Miller, Teresa White, Kierston White. Respectfully, Billy B. Shannon Family Jean Shannon - Wife Jeff Shannon - Son Charlotte Effinger - Daughter
So Patient, So Helpful, So Supportive by Cherriis Snow*
Thursday, March 7, 2019
I cannot say enough about the staff at the Healthplex. Every person from housekeeping to nurses and doctors have been so patient and helpful and supportive.
Dr Jarvis by Ken West*
Wednesday, February 13, 2019
My experience with Dr Jarvis today was exceptional. The man's empathy and advice were critical in giving me, renewed vigor and much more positive outlook. He took extra time out of his day and made a difference. I am very appreciative. By the way thanks for the Bro hug.
IMAGING SERVICES (HIDA SCAN) by JOHN RAFFLER*
Monday, February 11, 2019
Howdy NRH, Just a quick note to let you all at NRH know how impressed I was receiving assistance from Kelly at Imaging services today February 11, 2019 1330 hrs. It's always a pleasure when a patient is treated with so much courtesy and with a great smile and caring attitude. Makes comming back to NRH in the future an easy choice. Keep it up Kelly and hope your attitude rubs off on other NRH staff. Cheers, John Raffler
Want to Brag! by Grateful Great-Granddaughter *
Friday, February 8, 2019
I wanted to take a minute to brag on the Physician Assistant, Timothy Stein, at the ER on Porter! He went above and beyond and took the best care of my great grandma! Thank you for such great care, Norman Regional!
Exceptional Experience by Terri*
Thursday, January 24, 2019
Kathy was my radiology tech at NRH Breast Care Center. She is very friendly and kind. She made me feel very comfortable even in an uncomfortable situation. Thank you, Kathy, for your sweet, caring spirit. I will definitely recommend Norman Regional’s Breast Care Center.
Excellent Surgeon by Phyllis Joyner*
Wednesday, January 9, 2019
Dr. Connally did my thyroid surgery. Excellent surgeon. He and his office staff make you feel right at home. I had no pain from the procedure. I also have no scar! (He used a wrinkle for the incision placement) I highly recommend him - in case you couldn’t tell.
Level of care by Bryan Tracy*
Monday, January 7, 2019
To whom it may concern: My name is Bryan Tracy and I was treated in your facility on 1/04/2019. I came into your facility around 11:00 pm with a head injury. Dr. Juliana Bizzell was the attending physician that night. I was very confused when I was brought in but this I know, I was treated with the utmost professionalism that I have never experienced. I guess when I was first brought in, the girls at the front desk saw us coming and immediately brought a wheel chair for me. After my friend filled out a little paper work, I was immediately wheeled to the back where Dr. Bizzell and her staff were waiting to treat me. They did from what I hear and what I can remember, an outstanding job of taking care of me. I have been to the ER or Hospital a dozen or so times in my 47 years and have not ever been treated this well. What stuck out to me the most is that I had been at home drinking when my accident occurred. I was not being irresponsible, it just happened. The point is that it's no secret that often times if Doctors, Nurses, ER's know that you have been drinking when you were injured, they loose all compassion. It's almost like they get the mentality like, "well you did this to yourself" and their level of compassion and care goes down like they are judge and jury. It's sad, but that was not the case for me. I am grateful that I came to your facility that night and that Dr. Bizzell and her staff were on hand. There were maybe 3 or 4 other nurses/assistants helping that night, I just don't know their names and it's not on my paperwork but not one of them should go unrecognized. It was a team effort that got me back on my feet. I would ask that you not only research and find out who all was on staff that night that treated me from the front desk help, to the one that did my cat-scan, to the ones treating me and tell their supervisors what they did for me. Tell the ones that they answer to what a tremendous job they did in caring for me. They all deserve to be recognized. At the very least, tell Dr. Bizzell and her staff that I am grateful they were there when I came in. I hope I should never have to see them again, but such is life and if I do, I hope they are there. Sincerely, Bryan
A Special Thank You! by Patient*
Thursday, December 27, 2018
I was admitted last week at the HealthPlex for surgery for an ectopic pregnancy. I'm not sure if I sent this to the correct person, but I wanted to write a thank you note to the nurses and staff that took care of me last week on the first floor in Women and Children's.
I'm trying to find the right words for the gratitude I feel and I cannot speak highly enough about the nurses and staff that took care of me. They were some of the kindest human beings I've ever met. If I remember correctly, and excuse me if I left anyone out or didn't remember a name right, all of my nurses were: Ashley, Jenny, Tiffany, Alisha, Sandra, Sandy, and Kenny (in post-op recovery).
From the moment I walked in, I felt like I was getting the highest level of care and compassion. At a time when I was feeling vulnerable, scared, sad, and hurt, they were there to help me every step of the way. They were incredibly kind, attentive, and always treated me with respect. They are truly experts in their field.
A special thank you to Kenny in post-op for holding my hand after surgery when I was disoriented, nauseous, hurting, and just needed a human to hold on to. I am truly thankful that I was blessed with an incredible care team. Thank you all again for your care and kindness.
* These are testimonials by patients of Norman Regional Health System (NRHS) and not those of the Health System. The opinions reflect the patients’ personal experience with their treatment. However, results and treatment outcomes may vary from person to person. Patients are encouraged to discuss typical outcomes of their procedure with their surgeon or doctor and to set realistic expectations based on body type, lifestyle and medical history.