Let us know about your Norman experience that can help other patients.
ER Visit with 2 year old by Jennifer Minnis*
Friday, September 22, 2017
I am an employee here and I was very impressed with our HPX ER. I had to bring my 2 year old daughter to be seen after a fall on her head. She ended up needing stitches. Dr. Hoos-Reinke and Dr. Scheafer were both so good with her that it kept me and her calm. I could not have ask for better care for my daughter!
Excellent Customer Service by Clayton Hoskinson*
Thursday, September 14, 2017
I went in for my first ever ultrasound and was a little apprehensive about the procedure and the purpose of it. Mike the ultrasound guy was very professional and explained all of what he was doing and why. It made my experience so much better. Thank You Mike and NRHS!
Amazing Team of Nurses at HealthPlex! by Fern & Te*
Saturday, July 1, 2017
As the demands of a new first-time parents are rapidly consuming both my wife and I, we wish to take this opportunity to express our appreciation to the amazing team of nurses for the wonderful memorable experience during labor, delivery and recovery. Please excuse us if we do forget your names in proper or typos but, Sterla (labor), Corrie, Hartley, Heather, Jordan, Carla (lactation).... We love you! On a side note, we would like to point out awesome labor nurse Sterla for her exceptional skills, guidance, care, dedication, and being a wonderful person. We were blessed to have you as our nurse during the labor and we cannot ask for anything better. So, may you be blessed as well and we wish you all the best in your graduate studies, your endeavors and most importantly, your life. We can't say enough but thank you for being awesome! P.S. We are posing this message of appreciation on various channels, in hope, the message will some how reach you and you are acknowledged for being amazing. Fern & Te
Great Job Moore! by Holly Frantz*
Thursday, May 11, 2017
I have lab work drawn at NRH every 30 days and have had to do so for the last 3 years. I have spent countless hours waiting to be registered. I greatly appreciate any time the process is quick. I would like to recognize Barbra Jones lab clerk and Rebecca Elliot at Moore campus. I was there last week and these ladies were kind and efficient. The culture has not been consistent with this the past 3 times I have been there. SO I applaud these ladies for job well done.
Mar 17th - Mar 19th Hospital Stay by C.A*
Tuesday, March 28, 2017
I want to acknowledge & thank your staff for the excellent care I received during my hospital stay. Myisha RN, Christina RN (flex), Barb CNA, Randi CNA & Julie CNA were professional, caring, experienced & on top of everything. I originally went to the Norman Regional HealthPlex ER & everyone who cared for me there was exceptional too! Thank you to everyone!
Such Amazing Support! by Maylan Dunn-Kenney*
Wednesday, March 8, 2017
My father was recently in Norman Regional Hospital on Porter in Norman. He was on the fifth floor for about a week in worsening health and the last stages of dementia, a difficult patient. The staff was knowledgeable and competent, but more importantly, compassionate and kind. My family and I are so grateful. I would especially like to lift up Kimbree, Jeremy, and Christina as remarkable professionals. Christina even checked up on us after we left the ward for Palliative Care. We were fortunate to have faced such a difficult time with such amazing support.
Retired by William & Lavonne Stockdale*
Saturday, January 28, 2017
Dr Mehran Shahsavari has been our main healthcare provider in the hospital & as our primary physician for many years. Sadly, we are moving to Florida & leaving the BEST physician we have ever had. His professionalism, knowledge, quick/take care actions, kindness, eye to detail, efficient skills, & most important, his competition to excellence within himself makes him incomparable to any other physician we have ever known. He set very high standards for himself & expects his team to high standards as well. As a patient, we trust completely his care & know we could not be in better hands! Thank you for having Dr. Shahsavari on staff, thus making your hospital & patients in the best hands anyone could possibly have. We are certain he will be irreplaceable for us.
Short and sweet visit! by Ken Miner*
Tuesday, January 24, 2017
I had a most excellent experience recovering from my surgery thanks to the most professional nursing staff. All services from admitting to releasing were outstanding. Kudos to nurses Julie and Mary Beth to ensuring my visit was short and sweet! Also thanks to Respiration Therapist Robby for fitting my CPAP mask. I don’t have their last names but try to track down their supervisors and tell them they are professionals with lots of smiles! Of my five hospital visits in my life Norman Regional HealthPlex has been the best. Keep it up!
Excellent Care by Patient Family*
Tuesday, November 22, 2016
I brought my husband to Healthplex Emergency Room Thursday November 17. He passed out in front of the front desk. The registrar clerk quickly called the nurses and they came and got him and started working on him. He was later transported via Emstat to ICU at Porter Campus. He was transferred to 3 NE Friday afternoon. The care he got at the healthplex, Emstat Staff and Porter was EXCELLENT!!! THANK YOU TO EVERYONE WHO TOOK CARE OF MY HUSBAND!!!
Exceptional Care by The Rohr Family*
Sunday, October 23, 2016
I'm a 'letter writer' – it's what I do when I have exceptional service experiences – both good and bad. My little contribution to making the world a better place, I suppose.
Today I writing you to tell you how exceptionally wonderful a few of your staff at the Norman Regional Healthplex Labor and Delivery. My wife and I welcomed our twin girls into the world on October 19th, with that our family and my life has forever changed. Our delivery came about rather unplanned and unexpectedly, and your entire staff set everyone in my family at ease. It was so nice to be greeted by a cheerful staff in the Labor unit, those wonderful ladies really set this extremely nervous dad at ease, and took unbelievable care of my wife. As she struggled with anxiety regarding her cesarean, your nurses constant assuring and calming words, seemed to calm the two of us. I could not have asked for anyone more compassionate than Chasiti (sp), she was brilliant. We continued to get lucky when we drew your wonderful nursery and postpartum staff. All I had ever heard was horror stories of how many nurses have little patience answering questions, and dealing with fatigued and cranky families. I was extremely relieved to find this to be untrue. Your staff spent every minute, and more answering the questions that my wife and I had. They went above and beyond to assure my wife was feeding right, they took extra time to assist her in every way. The genuine nurturing love they showed my wife and daughters in their time of need, allows me to rest comfortably. Knowing that my life was being cared for in a way I would never imagine. The fact that my little angels were cared for by your compassionate and wonderful angels brings me to tears as I write you this. I cannot begin to thank you and your staff for your exceptional care, dedication, and love you pass onto each of your patients every day. I will always be indebted to your service you bestowed on my girls. A few staff stand out as tops in their field and I'd like to call your attention to them in hopes that you’ll find a way to let them know they do good work.
Labor and Delivery: Chasiti was very reassuring to us regarding the unknown, as we were both extremely nervous about the C-section.
Postpartum Care: Juliet, welcomed us and from what little time we had before the shift change she was amazing.
Rachel, I cannot say enough about this amazing Nurse, the very first night as my was wife still recovering she cared for my wife and my girls with the level of care you could write a lifetime movie about. We were lucky to have had Rachel for two nights, and both of them she allowed our family time to bond and get much-needed rest.
Brooke and Nikole were tag team champions of the day shift. We had these two saints for Nurses twice as well. On both occasions, they took special care of my wife as they tended to her surgical aftercare, and her pain. They took the time to explain to us what tests were taking place with our little girls.
Darla the Nurses Assistant, as a mother of twins herself she answered each and every question that came up during our stay. She was unbelievable, she cared for my wife as if she were her sister. In a way, they are now, it brought us to tears to say goodbye to her yesterday because of the love she showed us.
Nursery Care: Patti - Victoria's Nursery Nurse Cindy - Charlotte's Nursery Nurse Both of these ladies were present in the OR and took exception care of my little ones from the start.
All in all, as a Norman resident, I'd like to tell you that we are lucky to have Norman Regional Healthcare, and its fine staff of caregivers in our community. Brilliant hiring and management and concepts such as the 4P's usually come from the top and today I wanted you to know they impressed all the way down to the customer.
* These are testimonials by patients of Norman Regional Health System (NRHS) and not those of the Health System. The opinions reflect the patients’ personal experience with their treatment. However, results and treatment outcomes may vary from person to person. Patients are encouraged to discuss typical outcomes of their procedure with their surgeon or doctor and to set realistic expectations based on body type, lifestyle and medical history.