Norman Regional Primary Care Physician Awarded 2025 United Hero Award for Patient Experience

Norman Regional Health System is proud to celebrate Elise Wiesner, MD, who has been named a recipient of the 2025 United Hero Award for Patient Experience by UnitedHealthcare.

This award recognizes physicians who demonstrate an exceptional commitment to compassionate, high-quality care and make a measurable impact on the patients and communities they serve. Dr. Wiesner’s dedication to listening, coordinating care and ensuring patients receive the services they need sets her apart.

What the United Hero Award Recognizes

The United Hero Award is presented to providers who meet or exceed rigorous performance benchmarks in three core patient experience categories. For 2025, the required thresholds were:

• Getting needed care: 93%
• Care coordination: 91%
• Doctor–patient conversations: 64%

These categories reflect what matters most to patients, including timely access to care, seamless coordination across services and meaningful communication with their physician.

Dr. Wiesner’s Exceptional Results

Dr. Wiesner not only met these standards — she exceeded them!

Her 2025 patient experience scores were:

• Getting needed care: 100%
• Care coordination: 100%
• Doctor–patient conversations: 78%

Achieving a perfect score in both access to care and care coordination really shows that ensuring patients feel supported is her string suit. Her high score in doctor–patient conversations highlights her focus on clear communication, shared decision-making and compassionate listening.

Leadership Perspective

“Dr. Wiesner consistently demonstrates what patient-centered care truly looks like,” said Temo Ibarra, Director of Clinic Operations. “Earning perfect scores in access and care coordination speaks to her dedication not only to her patients, but also to collaborating closely with her care team to ensure every patient receives seamless, compassionate care. We are incredibly proud of the impact she makes every day.”

About Dr. Wiesner

Dr. Wiesner is a board-certified internal medicine physician at Norman Regional Internal Medicine – Doctors Park, Suite 2400. She provides comprehensive adult primary care with a focus on:

• Adult care
• Management of chronic conditions
• Preventive medicine
• Sick care
• Wellness visits

Her approach centers on building long-term relationships with her patients, helping them manage ongoing health concerns and supporting preventive strategies that promote lifelong wellness.

Awards like the United Hero Award are driven directly by patient feedback, making this recognition especially meaningful. It reflects the trust her patients place in her and the positive experiences they report.

Schedule an appointment with Dr. Wiesner online or call 405-515-0380.