Norman Regional Health System

Virtual Care for Kids

Norman Regional Kids Virtual Care is a program where children can see a board-certified physician or licensed provider during school hours from the school nurse’s office/Health Room.

Norman Regional Health System and the Norman Regional Health Foundation are proud to offer this convenient program to Norman Public Schools and Noble Public Schools.

How do I sign-up?

A call from your child's school nurse no longer means you have to leave work and try to squeeze in a last minute doctor's appointment.

With the parent or legal guardian’s permission, a student will be evaluated by a board certified physician or licensed provider through a virtual visit. The school nurse will use a telehealth cart (which is like an iPad mounted on a cart) to video conference with the Norman Regional provider. Under the guidance of the NRHS provider, the school nurse will use digitally-connected devices such as a stethoscope, otoscope, and dermatoscope. For example, the provider can listen to the child’s lungs through the digital stethoscope operated by the school nurse. If the provider believes the child needs a prescription, the prescription can be sent to the pharmacy of choice listed on the child’s program enrollment form. Parents are encouraged to take part in the virtual visit through video conferencing from their smart phone, laptop, or tablet wherever they are at the time the child needs medical attention.

Furthermore, our Norman Regional providers can order a COVID-19 test and rapid flu/strep tests, if medically necessary, for the patient to complete at the Norman Regional Mobile Screening Clinic. Contact the NRHS COVID-19 Hotline at 405-515-4328 for more information.

Common conditions that can be treated through a virtual visit:

  • Ear infections
  • Sore throats
  • Pink eye
  • Flu
  • Sinus infections
  • Strep throat
  • Upper respiratory infections
  • Allergic rhinitis
  • Asthma flare-ups
  • Skin rashes
  • COVID-19 test order

What schools currently use Norman Regional Kids Virtual Care?

Norman Regional Kids Virtual Care is currently utilized at Norman Public Schools and Noble Public Schools.

In Norman Public Schools, it is currently available at:

    • Washington Elementary School
    • Irving Middle School
    • Norman North High School

In Noble Public Schools, the program is available district-wide at all five school sites.

Enrollment forms

If you are a Norman Public Schools parent needing to enroll your child, please click here.

If you are a Noble Public Schools parent needing to enroll your child, please click here.

How do I start the conversation to get my school involved?

If you’re a parent of a school-aged child or a staff member of a local school and are interested in starting the conversation about getting Norman Regional Kids Virtual Care at your school site, email us at virtualcare@nrh-ok.com.

We cannot guarantee the Norman Regional Kids Virtual Care program at your school, but we would love to expand to more schools and are happy to look into the opportunity if or when interest is shown.

Frequently Asked Questions

What is the cost of the Norman Regional Kids Virtual Care program?

Norman Regional Health System will bill your insurance and you will be subject to a co-pay, per your insurance policy. If you do not have insurance, the cost of the visit is $60 and will be collected after the visit is complete via mail.

Will I be charged up-front for Kids Virtual Care Services?

No, Norman Regional will mail you a bill after the visit has been completed.

How will I pay my bill?

Norman Regional will bill your insurance provider first, then the insurance provider will alert Norman Regional of the remaining balance left to be paid for the visit. This remaining balance will be your co-pay for a doctor’s office visit, per your insurance policy. The bill will be sent to the mailing address you provided us when you filled out the enrollment packet.

Who will see my child?

A board certified physician or licensed provider.

Can I be there for the virtual visit?

Yes, the parent/guardian can be part of a three-way video call that includes the provider and the school health provider with the child.

What if I’m not available for the virtual visit?

Your child can still be seen through a virtual visit without a parent/guardian present as long as you have signed the consent form. If you prefer, the provider will call you prior to the visit, so that you can be included. You can check the box on your enrollment form to request a call to you prior to the virtual visit. If the parent/guardian cannot be reached, the virtual visit will only occur if you check the appropriate box.

Why do I have to sign the consent form before the visit?

Signing the consent form in advance is convenient for you, the parent/guardian and ensures your child can be seen quickly. If the form is not signed in advance, the school health nurse would have to email/fax a copy to the parent/guardian and the parent/guardian would have to complete the form and return it to the school health nurse at the time of the visit.

Will I be given a visit summary after my child’s visit?

Yes, you will receive a summary of your child’s visit through the Parent Portal. If you would like us to share your child’s visit summary with their pediatrician, please check the corresponding box and provide a signature on the enrollment form.

Can I or other family members use this service?

At this time, Norman Regional Kids Virtual Care is only for students who attend the participating schools. If you or a family member needs a virtual visit for urgent care, you can download the Norman Regional Virtual Care app to see a provider 24/7. The cost to see a provider through the app is $55. No insurance will be billed. If you or a family member has a Norman Regional provider and need a virtual visit, you can call your provider’s office to request a virtual visit.

How do you know if my child has strep or the flu?

Norman Regional providers have the capability to order a rapid flu/strep test or a COVID-19 test, if medically necessary, for the patient to complete at the Norman Regional Mobile Screening Clinic.

Will my child get prescription medication if needed?

If the provider determines your child needs a prescription, the provider will send it to the pharmacy listed on the child’s program enrollment form. Please note that not all Norman Regional Kids Virtual Care visits will result in a prescription order.

What are peripheral devices?

Peripheral devices are digital, Bluetooth-enabled diagnostic devices such as a stethoscope, dermatoscope, otoscope, thermometer, pulse oximeter, blood pressure cuff, and scale. The school nurse can examine your child with these devices and the provider can remotely see and hear the results, allowing for a more thorough evaluation of the child.

What happens if the virtual visit cannot be completed?

If it turns out that your child needs more care or an in-person visit, the provider will refer you to your family physician, an urgent care, or an emergency department as needed.

What if my child does not have a primary doctor or pediatrician?

If you do not have a primary care provider, please click here to find a provider or call our Community Call Center at 405-515-5000 to be matched with a provider that is right for you.