On Friday, May 29, 2020 Norman Regional Health System updated its visitor policy. This update mirrors the “Open Up and Recover Safely” plan introduced by Gov. Kevin Stitt.

Starting the afternoon of Friday, May 29, patients can now designate a “patient representative”. This patient representative is an adult (18 years of age or older) designated by the patient who need not be a formal legal representative, but rather someone whom the patient seeks emotional support from and who the patient may seek assistance with decision making in considering care options.

The hours for the patient representative to be in our facilities will be between 6 a.m. to 7 p.m. However, Emergency Department, OB, Pediatrics, and NICU Patient Representatives will have 24-hour visitation.

The requirements for a Patient Representative are that he or she:

  • Will be temperature screened at the entry

  • Those with temperatures at or above 100.4F will not be allowed to visit

  • Must not exhibit signs or symptoms of illness

  • Will have attendance logged at the hospital entries

  • Will be compliant with hand hygiene and mask requirements

  • Will remain compliant with social distancing guidelines

  • Will remain in patient room or designated waiting area during stay

NRHS reserves the right to ask non-compliant patient representatives to leave our facilities.

NRHS will maintain compliance with CDC social distancing guidelines. This may limit the number of Patient Representatives in waiting areas throughout the facilities. Other family members or friends will not be permitted to enter the facility or wait in the lobbies or common areas.

Please note that no patient representatives will be allowed in isolation rooms. (Exceptions can be made for end of life). Also Inpatient Rehabilitation Center and Behavioral Medicine patients are not allowed any visitors at this time.

For your safety and ours, please bring a facemask or face covering with you when you enter a Norman Regional (NRHS) location. Masks, scarves, bandanas or other facial coverings are all good options to wear to our facilities.

In our clinics, there is a limit of one visitor per patient and the visitor will remain in the waiting room until his or her temperature is taken. If the visitor’s temperature is at or above 100⁰F, he or she will not be allowed to stay in the clinic but will be given further instructions on how to seek care.

People who may be sick or experiencing COVID-19 symptoms will not be allowed into the hospital unless they are seeking medical treatment.

The outbreak of COVID-19 is an ongoing, rapidly-changing situation and our visitation policies may continue to evolve. Please follow us on social media, check back here or subscribe to our eNewsletter to stay up-to-date.

Stay Informed about COVID-19

 

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Helping You Stay Connected

Visits from a loved one are important to our patients and their mental health and well-being. Some ways visitors can stay in touch are:

Hospital Entrances

Patients are asked to only use specific hospital entrances depending on their situation.

Norman Regional Hospital

  • ED Entry: EMERGENCY CARE PATIENTS
  • NE Entry: Patients needing outpatient services
  • South Entry: Patients needing outpatient services

Norman Regional HealthPlex

  • Chest Pain/Emergency Entry: OB AND EMERGENCY CARE PATIENTS
  • Women’s and Children’s Entry: PERMITTED VISITORS ONLY
  • Main Entry: Patients needing inpatient or outpatient services

Norman Regional Moore

  • ED Entry: EMERGENCY CARE PATIENTS, Clinic Patients, Outpatient Services
  • Physical Therapy Entry: Restricted to Physical Therapy patients only
  • Do NOT use the Main Entrance.

Clinic Appointments

Many of our clinics are offering virtual visits.

Please call your doctor's office to get more details. Click to see a list of our clinic locations.

In our clinics, there is a limit of one visitor per patient and the visitor will remain in the waiting room until his or her temperature is taken. If the visitor’s temperature is at or above 100⁰F, he or she will not be allowed to stay in the clinic but will be given further instructions on how to seek care.

Please see our People with COVID Symptoms blog for details including symptoms to look for.

However, our recommendation for people who think they may have COVID-19 is to alert NRHS even before coming to our facilities. We ask that people who suspect they may have this disease call the State Health Department Coronavirus Hotline at 877-215-8336 or their primary care provider.

Our outpatient clinics are also calling patients to pre-screen them for COVID-19.